Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure a perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
PILGRIM is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes across our entire supply chain.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
How should I care for my PILGRIM garments?
Care instructions vary by fabric. Please check the internal care label on your garment; generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.